Visionpro is a first class solutions provider:
We are dedicated to Superior Service. Visionpro has a well equipped, professionally trained and experience workforce. Our skilled managers and professional technicians will be selected for each job to ensure proper installation. Our fully trained dispatch team and field service are available 7 days a week. At Visionpro all of our clients and customers are treated respectfully and with quality. We extend the same courtesy to all of our clients’ customers we provide service for.
In order to obtain a position with our company all employees are required to pass a vigorous nationwide background check and drug screening. Technicians must also take cable training classes in addition to safety training requirements.
Visionpro technicians are all equipped with cutting edge installation and testing equipment to accommodate all types of installations:
Every Visionpro technician is in a full uniform and has an ID badge at all times. Every technician is required to have and understand all cable procedures and services our clients offer. Each technician is handed an installation handbook that has all policy and procedures and are expected to follow these at all times. All technicians are also required to have truck inspections where the conditions of their work vehicles are inspected as well as their tools.
Visionpro has a large and customer friendly dispatch team that is able to track each of our technicians:
Our dispatch team is there to make sure our technicians are on time for each customer. An extended part of this team is our customer satisfaction department who call the customer before and after the installation to make sure the customer is completely satisfied. Our bilingual team is able to communicate with customers in many different languages.
To service our clients on all jobs, we use our own company fleet of vehicles. All vehicles are outfitted with only the top rated safety equipment including: Flags, Vests with reflectors, Safety belts, Hard Hats, Cones and Reflectors, First Aid Kits, Fire Extinguisher’s and Safety Glasses.
VisionPro also has a continuous ongoing safety and training program.